Relationship Marketing: Exploring Relational Strategies in Marketing
Author: John Egan
Relationship Marketing: Exploring Relational Strategies in Marketing is a lively, engaging treatment of a vital subject. From its grounding in the theoretical and conceptual, the book reviews and analyses the importance of relationships in marketing, and their influence in modern marketing strategies. John Egan's holistic approach covers both principles and practices, is drawn in equal measure from research and application, and is an ideal text for students, researchers and practitioners.
"This book balances pros and cons in RM it is not trying to oversell the message but directly forces the reader to apply common sense."
Professor Per Servais, University of Southern Denmark
New to this edition:
• New introductory Chapter - 100 Years of Marketing - describing the historical progression of marketing beyond the traditional marketing paradigm
• Brand new end-of-chapter cases on current issues in RM, including client-agency relationships, collaboration and decision-making, and focusing on such companies as BSkyB, More Th>n and Ryanair
• Revised and updated commentary on the latest developments in relationship marketing
"This book strikes an excellent balance in its language and writing style of being accessible for undergraduate students yet not trivial in the examples or concepts discussed. I believe upper-level undergraduate students would find the authors writing style informative, insightful, and interesting."
Professor Rita Rahoi-Gilchrest, Winona State University
About the Author
John Egan is Principal Lecturer at Middlesex University Business School and a Chartered Marketer. Hehas almost three decades of experience working in the retail marketing sector with companies such as Bloomingdales (New York), Hudson Bay Company (Canada), Harrods (UK), Chinacraft, Mappin & Webb and Garrard (the Crown Jewellers). He is a fellow of the Royal Society of Arts and Commerce, a member of the Chartered Institute of Marketing (CIM) and the Academy of Marketing.
New interesting textbook: Google or MCTS
Environmental Conflict
Author: Jeffrey J Pomp
Develops a rigorous theory of narrative as a post-deconstructive model for interprestation. BACKCOVER: What would it mean to speak of cuisine as a fine art? Combining an analysis of French cuisine with cutting-edge postmodernist critique, Feast and Folly provides , on the one hand, a fascinating history of French gastronomy and cuisine over the past two centuries, as well as considerable detail regarding the preparation of some of the colossal meals described in the book. It offers a deep analysis of the social, political, and aesthetic aspects of cuisine and taste, exploring the conceptual preconditions, the discursive limits, and the poetics and rhetorical forms of the modern culinary imagination. Allen S. Weiss analyzes the structural preconditions of considering cuisine as a fine art, connects the diverse discursive conditions that give meaning to the notion of cuisine as artwork, and investigates the most extreme psychological and metaphysical condition of the aesthetic domain-the sublime-in relation to gastronomy.
Author Biography: Allen S. Weiss teaches in the Departments of Performance Studies and Cinema Studies at New York University. He is the author and editor of over twenty-five books, including The Aesthetics of Excess and Perverse Desire and the Ambiguous Icon, both published by SUNY Press, and (with Lawrence R. Schehr) French Food: On the Table, On the Page, and in French Culture.
Table of Contents:
| Acknowledgments | |
| Ch. 1 | Introduction: More than You Know | 1 |
| Ch. 2 | Unfortunately, the Best Things in Life Aren't Free: How Economists Think | 15 |
| Ch. 3 | T'aint What You Do (It's the Way that Cha Do It): Why Do We Spoil the Environment? | 35 |
| Ch. 4 | Who Will Buy?: Weighing the Value of Environmental Goods | 53 |
| Ch. 5 | Lovely to Look At, Delightful to Know: Preserving Our Natural Resources | 67 |
| Ch. 6 | Where Be the Dragons?: The Loss of Biodiversity | 83 |
| Ch. 7 | I Get Along without You Very Well: Solving Pollution Problems | 95 |
| Ch. 8 | How High the Sky: Acid Rain, Ozone Depletion, and Global Warming | 119 |
| Ch. 9 | A Worrisome Thing: The Environment and Economic Growth | 131 |
| Ch. 10 | Conclusion: I'm Beginning to See the Light | 143 |
| Notes | 153 |
| Bibliography and Selected Readings | 161 |
| Index | 169 |